Managed Herd
Health Service
Provide an integrated herd-health service covering preventive veterinary visits, diagnostics, biosecurity, mastitis, hoof health, calf and transition-cow care, with emergency coverage.
UpstreamHealthManaged Service
Service overview
Responsibility.
Every working day.
Provide an integrated herd-health service covering preventive veterinary visits, diagnostics, biosecurity, mastitis, hoof health, calf and transition-cow care, with emergency coverage. It is intended for farms or groups of farms that need one managed health program with scheduled routines, specialist interventions and coordinated records instead of purchasing each veterinary activity separately.
The operating plan links preventive veterinary visits, diagnostics and biosecurity and mastitis and hoof programs. Records such as herd-health plan and visit and case log make preventive coverage and case follow-up visible in management review. The service agreement confirms coverage, handovers, exception ownership and the decisions that remain with the client. This creates one recurring line of responsibility from routine work through follow-up.
What this service
takes responsibility for
Manage diagnostics and biosecurity
Manage mastitis and hoof programs
Manage calf and transition-cow care
Manage emergency coverage
When you may
need this service
Veterinary work is purchased as disconnected emergency visits
Mastitis, hoof and calf-care programs lack one plan
Health records are fragmented across providers
The farm needs agreed routine and emergency coverage
Operating
scope
Preventive veterinary visits
Diagnostics and biosecurity
Mastitis and hoof programs
Calf and transition-cow care
Emergency coverage
Coordinated health records
Operating model & service rhythm
Work with
a dependable rhythm.
A managed visit calendar combines routine checks with agreed emergency escalation. The agreed service arrangement defines responsibilities, coverage, site visits or remote coordination, handovers and exception escalation before work begins.
Controls & measures
Indicators describe what should be watched. Targets and response commitments are set in the agreement.
Key operating controls
- Maintain one herd-health plan and visit calendar
- Coordinate diagnostics, biosecurity and specialist programs
- Record cases, treatment and follow-up in one system
- Escalate urgent welfare or disease concerns
- Review health trends and preventive coverage
KPIs & service levels
- Preventive coverage
- Case follow-up
- Mastitis and lameness trends
- Biosecurity exceptions
- Record completeness
Reporting &
deliverables
Managed Herd Health Service
- Herd-health plan
- Visit and case log
- Diagnostic results
- Program review
How the service
is delivered
- 01
Mobilize & Define Responsibility
Confirm assets, access, records, service levels, escalation and the starting condition.
- 02
Baseline & Plan
Set the operating baseline, schedules, resources, KPIs and control points.
- 03
Operate & Execute
Perform the recurring work in the agreed service scope.
- 04
Monitor & Control
Track condition, quality, productivity, alarms and exceptions.
- 05
Correct & Improve
Close deviations and adjust routines when evidence shows a better approach.
- 06
Report & Review
Issue records, discuss performance and update the next operating cycle.
What we need
from you
- Current procedures and records for preventive veterinary visits.
- Access to the people, assets and data involved in diagnostics and biosecurity.
- Known defects, unresolved incidents and the starting condition for this operating responsibility.
- Named client contacts, decision rights, coverage expectations and escalation contacts.
- Agreed indicators, reporting format and relevant supplier or specialist contacts.
Interfaces & boundaries
Advisory reviews the need and Engineering defines approved changes; Operations carries the recurring responsibility for preventive veterinary visits.
Implementation commissions or rolls out a changed system; Operations takes over diagnostics and biosecurity after an agreed handover.
Supply provides specified equipment and inputs, while Development addresses new capabilities. This service manages routine mastitis and hoof programs.
OperationsManaged Herd Health Service
Dairy Grid: Where This Operations Service Is Used
Grid level · Business / unit
- A Family Farm — not used
- B Village Center — used
- Managed Herd Health & Mobile Veterinary Practice
- C Municipality Center — not used
- D Province Hub — not used
- E Country-HQ — not used
Role in the Grid
Managed Herd Health Service supports the Village Center Managed Herd Health & Mobile Veterinary Practice through recurring preventive veterinary visits and diagnostics and biosecurity.
Network value
Shared operating records and review of preventive coverage help the network keep this responsibility consistent and visible.
Embedded delivery. Within Dairy Grid, this capability is embedded in the relevant Unit/Package or network operating model and is not promoted as a separate add-on to members.
Work with GEO Dairy on this service
Qualified operators.
Defined responsibility.
- Authorized veterinarians
- Herd-health practices
- Dairy diagnostic laboratories
- Udder and hoof-care specialists
Relevant authorization where applicable, dairy or food references, team depth, geographic coverage, response capability, safety and quality systems, and reporting evidence are reviewed. Registration does not guarantee assignment.
Discuss an operating partnershipConnected services
01Advisory serviceHerd Health & Biosecurity Assessment
Evaluate herd-health risks, disease prevention, veterinary routines, biosecurity and treatment practices.
View service
02Implementation serviceHerd Health Program Implementation
Establish a complete herd-health operating system covering preventive care, biosecurity, health records, cow and calf monitoring and emergency veterinary response. The implementation converts veterinary protocols into practical schedules, responsibilities, data flows and farm routines that can be consistently executed and reviewed.
View service
03Operations serviceHoof Health Service
Maintain hoof health through routine lameness scoring, hoof examination, preventive and corrective trimming, lesion treatment and footbath management. The service schedules work before lameness becomes a major production and welfare problem and provides a repeatable record of lesions, interventions and recurring risk patterns across the herd.
View service
04Development serviceCow Health Development
Develop cow-health performance through coordinated programs for udder health, mastitis, hoof health, lameness and transition disease. The service uses health events, production data and recurring farm routines to reduce preventable disease pressure and improve early detection, follow-up and accountability across the adult herd.
View service